A complicated procedure, but finally I can obtain a pdf file with all the pages. As such, I can send obtained jpg files to PC, and then I select all the jpg pages at once and print them to pdf instead on Printer. There I edited the default profile and changed Source to "Feeder" instead of Flatbed and "file type" to jpg instead of "tiff". (click right) / Scan Profiles) - available when the device is connected to network. I managed a workaround by changing the default Scan Profile (Control Panel / Devices and Printers / HP Laser. "Scan to PC" (not to a network folder) from the automatic feeder (directly from printer display) is still misleading. I wrongly thought at that moment that the setting procedure was at fault.Ĥ. Last time it was connected wireless, which - I assume - introduced some signal loss issues that compromised the setup. I connected now the printer with a cable to the network during setup. Scan to email finally worked with gmail account. Without knowing the above, one would never be able to configure the folder.ģ. So: I start Windows with the Pin code on the PC, but I use the password for network folder for printing I somehow remembered the old password (which was replaced with a Pin code in Windows) and that worked for the folder. Thus, I access Windows with a Pin code, but that code does not work for configuring the network folder for printing. While I configured Windows 10 linked to my Microsoft account, I received an automatic advice to use a pin instead of password, for accessing Windows - which I did. The password that works to configure the folder for "Print to a network folder" is NOT the one I use for Windows startup screen. It is not the same with the one shown on the startup Windows screen.Ģ. The UserName that worked is the one shown in "Task Manager" under "Users" tab. The UserName that works to configure the folder for "Print to a network folder" is NOT the UserName on the Windows screen while starting the computer. However, the issues were somewhere else, I think:ġ. I executed 2 times the advanced reset and I reinstalled 3 times the whole driver package. I hope this helps resolve this issue completely, Please reply back on the public post as this Private message box is not monitored. Next, to your profile Name, you should see a little blue envelope, please click on it. Please check your Private message icon on the upper right corner of your HP Forums profile, Please check the mailbox icon at the top-right corner of this screen. I am sending you a private message with the steps to reset the printer. You cannot create a folder from the printer's control panel.Īlso, make sure the folder preferences are set to provide read and write access.ĭouble-click Scanner Actions, and then double-click Scan to Network Folder Wizard.Ĭlick here and follow the steps mentioned in page 55 & 56. To use Scan to Network Folder, you must have created and configured the folder you are using on a computer connected to the network. Let's first try to perform an advanced reset on the printer and once done, let's try to setup the scan to network folder. I take it as a privilege to share this platform with you. You are a valued HP customer and it is paramount to assist you here. Splendid effort and fabulous description of the issue before posting. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I read your post and see that you are getting issues while scanning to network folder from HP LaserJet printer. I would like to help you resolve this issue. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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